windows server 2012 remote desktop not working update 2018

Windows Server 2012 Remote Desktop Not Working After Update in 2018: A Troubleshooting Guide

As IT professionals, we have all faced the frustration of dealing with remote desktop connectivity issues on our Windows Servers. Unfortunately, some users have experienced this problem even after applying updates to their systems. In this article, we will explore the common causes and solutions for the Windows Server 2012 remote desktop not working issue that has persisted since the 2018 update.

Error 0xc00005: Access Denied

One of the most common error messages reported by users is Error 0xc00005, which indicates an 'Access Denied' error. This issue can be caused by various factors, including corrupted system files or incorrect permissions. To troubleshoot this problem, you should first try to restart the lsass.exe process and check if the remote desktop connection is successful.

Cyclic Reboots on Domain Controllers

In some cases, users have reported experiencing cyclic reboots on their domain controllers, which can be caused by a conflict between Windows Server updates. This issue has been observed since the January 2022 update for Windows Server, which triggered cyclic reboots on some domain controllers at intervals of 15 minutes.

Microsoft's Response

In response to these issues, Microsoft has partially confirmed the problems and made available updates via Windows Update. However, it is essential to note that not all users have received these updates, and some may still be experiencing connectivity issues.

Troubleshooting Steps

To troubleshoot remote desktop connectivity issues on your Windows Server 2012 system, you can follow these steps:

1. Restart the lsass.exe process: This will help resolve any corrupted system files or incorrect permissions that may be causing the issue.

2. Check event logs: Review the event logs to identify any error messages related to remote desktop connections.

3. Verify firewall settings: Ensure that the Windows Firewall is not blocking remote desktop connections.

4. Run the System File Checker (SFC) tool: This utility can help repair corrupted system files and resolve connectivity issues.

In conclusion, resolving remote desktop connectivity issues on your Windows Server 2012 system requires a thorough understanding of the common causes and solutions to these problems. By following the troubleshooting steps outlined in this article, you should be able to identify and resolve any issues related to Error 0xc00005 or cyclic reboots on domain controllers caused by Windows Server updates.

Windows server 2012 remote desktop not working update 2018